Digital Downloads
Welcome to your one-stop shop for digital toolkits, guides, and resources designed to make running your business simpler and more successful. I know how overwhelming it can feel to figure everything out on your own, so I’ve taken the guesswork out of it for you! Each download was created to help you save time, stay organized, and focus on what matters most—growing your business and building real connections. Scroll around, shop your favorites, and let me be your easy button for getting systems and tools in place that actually work!
The Ultimate Customer Care Guide
Discover the proven 5-step customer care system I’ve perfected over the past seven years. This practical workbook walks you through a simple, repeatable flow designed to help you build meaningful relationships, keep customers engaged, and inspire repeat sales.
What’s Inside:
Branding Made Simple Guide
Create a brand that feels clear, confident, and truly you. This guided workbook helps you stop overthinking and start building a brand with intention—one that feels aligned, cohesive, and easy to show up with. No tech overwhelm, no marketing jargon, just simple steps that bring clarity and confidence.
What’s Inside:
FREE Resources You’ll LOVE!
Free Fundraising Tips:
- Get a simple, proven plan to host a fundraiser that gives back, brings people together, and actually works—without feeling overwhelmed.
- Learn how to fundraise without sacrificing your income, so you can bless others and support your business at the same time.
- Feel confident taking action, even if you’ve never hosted a fundraiser before or don’t know where to start.
Free Business Mission, Vision & Focus Worksheet:
- Get clear on what actually matters.
This worksheet helps you define your mission and vision so your decisions are guided by purpose—not pressure or comparison. - Create focus instead of overwhelm.
You’ll walk away with a clear focus for the year, making it easier to say yes to the right opportunities and no to distractions. - Build a business that fits your life.
With clarity comes confidence. This worksheet helps you set boundaries, stay consistent, and grow in a way that feels sustainable and aligned.
Free Customer Care Cheat Sheet:
- Build Meaningful Relationships: Learn a simple, repeatable flow that helps you connect with your customers on a deeper level.
- Keep Customers Engaged: Stay top-of-mind with strategies that make your customers feel valued and appreciated.
- Inspire Repeat Sales: Turn happy customers into loyal fans who come back again and again.
Free ChatGPT Prompt:
- Get Honest Feedback: Let ChatGPT give you a brutally honest analysis of what’s holding your business back.
- Take Action with Clarity: Receive practical, step-by-step suggestions to improve your business and stop spinning your wheels.
- Save Time & Brainpower: Stop guessing and get insights instantly, so you can focus on what actually moves your business forward.
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The Analog Edit: 15 Ways to Swap Pixels for Presence
If you’re like me, you love the convenience of technology, but you hate how it replaces experiences, feelings, and creativity. Sometimes I just need to go back to a time before technology took over my life. Here are 15 ways to reduce technology in your life.
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The “Pinball” Effect
You feel like you should be everywhere—posting, messaging, learning, creating—while also keeping up with life outside your business. It’s exhausting, and it’s not sustainable. Learn how to get unstuck.
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This Purple Chair
The “Purple Chair.” It’s not just a chair. It’s a way of living. And once you understand it, you’ll start to see your business, your mindset, and even your relationships in a completely different way.
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Why Every Direct Seller Needs Modern Training and a Supportive Community
Lisa Duck and I were so excited to recently take over the Modern Direct Seller podcast to talk about our experience inside the Academy. If you’re a direct seller looking for modern strategies, practical business training, and a supportive community, this is something you need to know about.
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Branding Made Simple
Feeling stuck with your branding? This branding toolkit for direct sellers walks you through a simple, step-by-step process to create a confident, consistent brand—without overwhelm.
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ANCHOR: My Word for 2026
There’s something powerful about choosing one word to guide a year. Not a long list of goals. Not a complicated plan. Just one steady reminder you can return to when life feels loud or uncertain. Here’s why I chose the word ANCHOR to guide me through 2026.
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Thanksgiving Prayer
Thanksgiving Prayer: Bringing the Church to the Table As we reflect on Thanksgiving, the book of Acts offers a beautiful reminder of what it means to live as the church. Acts 2:46-47 paints a vivid picture of fellowship and faith: “Every day they continued to meet together in the temple courts. They broke bread in
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Where Should You Invest Your Time as a Direct Seller? A Breakdown of the Top Platforms
Are you overwhelmed by all the places you could be showing up online as a direct seller? You’re not alone. Between YouTube, Pinterest, Instagram, Facebook, TikTok, and blogs—it can feel like you’re being pulled in every direction. Let’s break it down together!
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Digital Declutter
What started as a storage scramble turned into something way more meaningful — a digital declutter that not only freed up memory on my phone, but also gave me more mental space. And let me tell you… it felt so good.
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10 Fun “Susan” Facts
10 fun facts I bet you didn’t know about me. Accomplishments, things I love, things I hate, things I’m terrified of, and 5 nicknames I’ve had over the years!
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Who is Susan Larimer?
I believe life is best lived with purpose, faith, and meaningful relationships. My journey has taken me through many roles—pastor’s wife, mom, speech-language pathologist, direct sales leader, blogger, and beach lover—and I wouldn’t trade any of them. But my heart? It’s all about people.
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The Heart of My Lemongrass Spa Business: Relationships Over Sales
How I find success and fulfillment in direct sales by focusing on relationships with my customers, fellow Lemongrass Spa consultants, and other leaders in the industry.
Yep, I made this website using Oh My Hi!
Because building a website shouldn’t be complicated—or take forever. Now I have a site that actually works for me! Want one of your own?